Privacy Policy
Last updated: May 22, 2026
Your privacy is important to us. This Privacy Policy explains how Zentivion collects, uses, and protects your personal information. We are committed to GDPR compliance and transparent data practices.
1 Data Controller
The data controller for your personal data is:
IntelliFlow Applications, LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: info@zentivion.com
2 Information We Collect
We collect the following categories of information:
Account Information
Email address, name (if provided), and account credentials. Collected during registration.
Uploaded Documents
CVs/resumes and job descriptions you upload for AI processing. These are stored securely and used solely to provide the Service.
Generated Content
AI-generated resumes, cover letters, emails, and LinkedIn profiles created by the Service on your behalf.
Usage Data
Service usage analytics (Apps used, features accessed, generation counts, generation status, approximate token and cost estimates, and request timing). We do not track your browsing activity outside our platform.
Security and Abuse Prevention Data
Technical data such as IP address, device/browser information, request metadata, and activity patterns may be used to detect automation, account sharing, excessive usage, fraud, or threats to platform stability.
Payment Information
Payment processing is handled entirely by Stripe. We do not store credit card numbers, CVV codes, or full card details on our servers.
3 How We Use Your Information
We use your information for the following purposes:
- Service delivery: Processing your documents with AI to generate career materials
- Account management: Maintaining your account, Apps, and preferences
- Service improvement: Analyzing aggregate usage patterns to improve features (never individual document content)
- Security and fair use: Detecting abuse, automation, excessive consumption, duplicate requests, and activity that may affect platform reliability or sustainability
- Communication: Sending essential service notifications (not marketing, unless you opt in)
- Legal compliance: Fulfilling legal obligations and responding to lawful requests
4 AI Processing & Data Sharing
Important: Your documents are sent to Azure OpenAI Service for AI processing. Microsoft's Azure OpenAI Service does not use your data to train their models. Your data is processed and not retained by the AI service beyond the request.
We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only with:
- Azure OpenAI Service: For AI content generation (under Microsoft's data processing agreement)
- Stripe: For payment processing (under Stripe's privacy policy)
- Azure Cloud Infrastructure: For hosting and database services (data encrypted at rest and in transit)
5 Data Security
We implement enterprise-grade security measures:
All data encrypted in transit (TLS 1.2+) and at rest (AES-256)
Hosted on Microsoft Azure with SOC 2 and ISO 27001 compliance
Role-based access, secure authentication, and regular security audits
Payment processing via Stripe (PCI DSS Level 1 certified)
6 Your Rights (GDPR)
If you are in the European Economic Area (EEA), UK, or other jurisdictions with similar regulations, you have the following rights:
To exercise any of these rights, contact us at info@zentivion.com. We will respond within 30 days.
7 Data Retention
We retain your data for as long as your account is active. Upon account deletion:
- Your uploaded documents and generated content are deleted within 30 days
- Account information is anonymized or deleted within 30 days
- Payment records may be retained for up to 7 years for legal and tax compliance
- Aggregate, non-identifiable analytics data may be retained indefinitely
8 International Data Transfers
Your data is processed in the United States on Microsoft Azure infrastructure. For users in the EEA/UK, data transfers are protected by Standard Contractual Clauses (SCCs) and Microsoft's data protection agreements.
9 Children's Privacy
Zentivion is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child under 16, we will delete it promptly.
10 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or a prominent notice on the platform. Your continued use after changes constitutes acceptance.
11 Contact
For privacy-related inquiries, contact us at:
IntelliFlow Applications, LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: info@zentivion.com