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Privacy Policy

Last updated: May 22, 2026

Your privacy is important to us. This Privacy Policy explains how Zentivion collects, uses, and protects your personal information. We are committed to GDPR compliance and transparent data practices.

1 Data Controller

The data controller for your personal data is:

IntelliFlow Applications, LLC

30 N Gould St, Ste N, Sheridan, WY 82801, USA

Email: info@zentivion.com

2 Information We Collect

We collect the following categories of information:

Account Information

Email address, name (if provided), and account credentials. Collected during registration.

Uploaded Documents

CVs/resumes and job descriptions you upload for AI processing. These are stored securely and used solely to provide the Service.

Generated Content

AI-generated resumes, cover letters, emails, and LinkedIn profiles created by the Service on your behalf.

Usage Data

Service usage analytics (Apps used, features accessed, generation counts, generation status, approximate token and cost estimates, and request timing). We do not track your browsing activity outside our platform.

Security and Abuse Prevention Data

Technical data such as IP address, device/browser information, request metadata, and activity patterns may be used to detect automation, account sharing, excessive usage, fraud, or threats to platform stability.

Payment Information

Payment processing is handled entirely by Stripe. We do not store credit card numbers, CVV codes, or full card details on our servers.

3 How We Use Your Information

We use your information for the following purposes:

  • Service delivery: Processing your documents with AI to generate career materials
  • Account management: Maintaining your account, Apps, and preferences
  • Service improvement: Analyzing aggregate usage patterns to improve features (never individual document content)
  • Security and fair use: Detecting abuse, automation, excessive consumption, duplicate requests, and activity that may affect platform reliability or sustainability
  • Communication: Sending essential service notifications (not marketing, unless you opt in)
  • Legal compliance: Fulfilling legal obligations and responding to lawful requests

4 AI Processing & Data Sharing

Important: Your documents are sent to Azure OpenAI Service for AI processing. Microsoft's Azure OpenAI Service does not use your data to train their models. Your data is processed and not retained by the AI service beyond the request.

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only with:

  • Azure OpenAI Service: For AI content generation (under Microsoft's data processing agreement)
  • Stripe: For payment processing (under Stripe's privacy policy)
  • Azure Cloud Infrastructure: For hosting and database services (data encrypted at rest and in transit)

5 Data Security

We implement enterprise-grade security measures:

lockEncryption

All data encrypted in transit (TLS 1.2+) and at rest (AES-256)

cloudAzure Infrastructure

Hosted on Microsoft Azure with SOC 2 and ISO 27001 compliance

shieldAccess Controls

Role-based access, secure authentication, and regular security audits

paymentPCI Compliance

Payment processing via Stripe (PCI DSS Level 1 certified)

6 Your Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or other jurisdictions with similar regulations, you have the following rights:

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Right of Access:Request a copy of your personal data
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Right to Rectification:Request correction of inaccurate data
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Right to Erasure:Request deletion of your personal data ("right to be forgotten")
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Right to Data Portability:Receive your data in a structured, machine-readable format
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Right to Restrict Processing:Request limitation of data processing
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Right to Object:Object to processing based on legitimate interests

To exercise any of these rights, contact us at info@zentivion.com. We will respond within 30 days.

7 Data Retention

We retain your data for as long as your account is active. Upon account deletion:

  • Your uploaded documents and generated content are deleted within 30 days
  • Account information is anonymized or deleted within 30 days
  • Payment records may be retained for up to 7 years for legal and tax compliance
  • Aggregate, non-identifiable analytics data may be retained indefinitely

8 International Data Transfers

Your data is processed in the United States on Microsoft Azure infrastructure. For users in the EEA/UK, data transfers are protected by Standard Contractual Clauses (SCCs) and Microsoft's data protection agreements.

9 Children's Privacy

Zentivion is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child under 16, we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or a prominent notice on the platform. Your continued use after changes constitutes acceptance.

11 Contact

For privacy-related inquiries, contact us at:

IntelliFlow Applications, LLC

30 N Gould St, Ste N, Sheridan, WY 82801, USA

Email: info@zentivion.com